Home Depot And Lowes Accused Of Scanning Millions Of Customers Faces

Home enchancment retailers Home Depot and Lowe’s have develop into the newest huge corporations to get swiped by class motion lawsuits beneath Illinois’ biometrics privateness legislation, as a gaggle of plaintiffs have sought to increase the attain of the legislation’s doubtlessly huge monetary awards to these shops’ anti-theft surveillance programs.

On Sept. 4, a gaggle of plaintiffs concurrently filed nearly an identical class motion complaints in Cook County Circuit Court in Chicago against Lowe’s and in federal court docket in Atlanta against Home Depot, accusing the retailers of violating the Illinois state legislation by “surreptitiously” scanning prospects’ faces as they moved concerning the chains’ shops in Illinois.

The retailers, the plaintiffs stated, have “augmented (their) in-store security cameras with software that track individuals’ movements throughout the store using a unique scan of face geometry,” the lawsuit stated. “Put simply, Defendants surreptitiously attempt to collect the faceprint of every person who appears in front of one of their facial-recognition cameras.”

According to the lawsuits, Home Depot and Lowe’s have constantly declined to publicly talk about their programs. However, the lawsuits be aware the programs are designed as a “loss-prevention measure” to fight shoplifting and theft, as they’ll “monitor buyers throughout a number of shops and establish ‘suspicious’ procuring exercise.”

However, the lawsuits declare the “systemic and covert” follow constitutes “privacy intrusion” and violates the Illinois Biometrics Information Privacy Act, as a result of Home Depot and Lowe’s don’t acquire specific authorization for the facial scans from each buyer getting into their Illinois shops.

The lawsuit additionally claims Home Depot and Lowe’s have shared the facial scan data of its prospects with others. The criticism does not assert who these others could also be, naming solely “John Doe” as a co-defendant.

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